Recently a client told me that they're trying to scan to email but it's failing for them. I created a test email.txt file which was to just send a simple email. I put this file in the 'Pickup' folder, and it just stayed there. Usually it's picked up immediately and relayed.
I checked the services and noticed that the Simple Mail Transfer Protocol (SMTP) service was stopped, and for some reason it was set to 'Manual'. A quick manual start and then changing this to 'Automatic' resolved the issue for me.
If you require IT Support or Consultancy, contact Winthrop Australia
If you require IT Support or Consultancy, contact Winthrop Australia
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